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How Gen Z Can Help Fix the Broken Workplace

TED
TED
30 May 2025
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Reading time: 5 minutes

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Introduction to the evolving workplace and Gen Z's role0:00
Gen Z's preference for job flexibility0:58
Identifying the issues with traditional work norms2:28
Three key insights about Gen Z's work expectations5:04
The importance of transparency and inclusion7:44
Conclusion: A call to action for workplace transformation11:59

Rethinking Work: How Gen Z is Shaping the Future of the Workplace

Did you know that by next year, Gen Z will make up 27% of the workforce? This statistic isn't just a number; it represents a seismic shift in how we view work, career paths, and workplace culture. As we navigate this new landscape, it's essential to understand how this generation's unique perspective can help us rethink the traditional norms that have long governed our professional lives.

The Great Job Debate: Stability vs. Change

Imagine standing in a room full of your colleagues, asked to choose between staying in your current job for life or changing jobs every year until retirement. Surprisingly, a recent survey revealed that while most of us might cling to the comfort of stability, a significant portion of Gen Z would opt for the thrill of constant change.

"Would I rather build the collective insight from multiple different companies, or only deep insight from one company?"

This question encapsulates the mindset of a generation that values diverse experiences over traditional loyalty. As we reflect on our own career paths, it begs the question: Are we stuck in outdated norms, or can we embrace a more fluid approach to work?

The "What's the Point?" Moment

Many of us have experienced a "what's the point?" moment in our careers, often triggered by the demands of balancing work and personal life. The traditional 8 to 5 work hours, designed for a different era, can feel suffocating, especially for working parents.

In the past four years, we've witnessed a massive shift towards hybrid work, a model that offers flexibility and acknowledges the complexities of modern life. But how do we adapt to this new reality?

Learning from Gen Z: Three Key Insights

  1. Physical-Digital Fluidity: Gen Z has grown up in a world where the physical and digital realms seamlessly blend. They view hybrid work not as a challenge but as a natural way of operating.

    "I'm sick of everyone talking about how hybrid is hard. This isn't hard. It's just how we work."

    This perspective encourages us to rethink how we approach work environments. Instead of resisting change, can we learn to embrace it and create a culture that values flexibility?

  2. Expectations of Transparency: Transparency is a cornerstone of Gen Z's workplace expectations. They want clarity about roles, responsibilities, and company policies.

    "Clarity is kind."

    As organizations, we must be open about what employees can expect and what they need to thrive. This transparency fosters trust and helps employees make informed decisions about their careers.

  3. Insistence on Inclusion: Gen Z is vocal about the need for diverse voices in decision-making processes. They understand that innovation comes from collaboration and the inclusion of different perspectives.

    The story of Gucci's shadow board illustrates this perfectly. By engaging younger voices, Gucci revitalized its brand and achieved remarkable sales growth.

My Journey: A Personal Reflection

Reflecting on my own career, I left a traditional job in 2011, believing it was a sidestep. However, that decision led to the creation of a successful business that prioritized flexibility and inclusivity. By blending synchronous and asynchronous work styles, we attracted a diverse group of talented individuals who thrived in our culture.

This experience taught me that success isn't just about adhering to traditional norms; it's about being open to new ideas and adapting to the needs of our workforce.

Conclusion: A Call to Action

As we stand on the brink of a new era in the workplace, it's clear that work, as we know it, is broken. But there's hope. By embracing the insights of Gen Z and fostering a culture of flexibility, transparency, and inclusion, we can create a better future for all workers.

So, what can you do today to start this transformation? Consider how your workplace can adapt to the changing needs of employees. Are there policies that need to be revised? Can you create more opportunities for collaboration and inclusion?

Let's engage in this conversation and work together to build a workplace that reflects the values of the next generation. After all, the future of work is not just about adapting to change; it's about leading it.


For more insights on workplace transformation and the impact of generational shifts, check out this article on hybrid work trends and this guide to fostering inclusivity in the workplace.