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Navigating Grief in the Workplace: Insights from Meredith Wilson Parfet

TED
TED
08 Jun 2025
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Reading time: 5 minutes

Jump to Specific Moments

My life has not been perfect, and I find that deeply annoying.0:04
When it's professional, suffering at work, not allowed.0:20
Our brains don't actually know the difference between grief at work and grief at home.0:52
I'm the CEO of a crisis management firm.1:26
I was in childbirth when a doctor cut my artery.2:07
It felt like someone died.3:18
Crisis taught me that we live in two worlds.3:54
Crisis is catalytic.4:25
So how do we cope?5:04
The best tool for managing our inner world is self-awareness.6:50
Let's say someone's died. You have grief brain.7:02
That operating system begins with four questions.7:31
Crisis happens to everyone.9:24
There is, I promise you, a path from grief to growth if you choose it.9:41

Navigating Grief in the Workplace: Insights from Meredith Wilson Parfet

Did you know that our brains don’t differentiate between grief experienced at work and grief at home? This means that the emotional turmoil we face in our personal lives can seep into our professional environments, often unnoticed.

The Reality of Crisis

Life is rarely a smooth ride, and for many of us, crises are an unwelcome but inevitable part of our journey. When personal crises strike, it can feel overwhelming, especially when we have to navigate the professional world simultaneously. As Meredith Wilson Parfet shares, the expectation to maintain a façade of resilience at work can be stifling. Her boss’s advice to cry in the bathroom rather than show vulnerability in the office highlights a pervasive stigma: suffering at work is often seen as unacceptable.

But what happens when you’re grappling with the death of a loved one or facing a divorce while trying to maintain your professional responsibilities? The truth is, grief is grief, regardless of where it occurs. It’s essential to recognize that our emotional responses are valid, whether they stem from personal loss or professional setbacks.

Understanding Grief and Crisis

Crisis can be a catalyst for profound change, but it also brings with it a unique set of challenges. Meredith’s experience as a hospice chaplain and crisis management CEO has taught her that our inner world—the place where we process grief—often clashes with our outer world, where we are expected to problem-solve and maintain order.

In moments of crisis, our bodies react biologically, flooding us with adrenaline and cortisol. This response can be beneficial in short bursts, like when we need to escape danger, but when the crisis lingers, it can lead to what Meredith calls “grief brain.” This foggy state can cloud our judgment and hinder our ability to cope effectively.

Coping Mechanisms: The Good and the Bad

When faced with grief, many of us resort to coping mechanisms that can either bury our emotions or explode them outward. Here are two common responses:

  • Barriers: These are defensive mechanisms that prevent us from feeling our emotions. While they may seem protective, they often lead to resentment and emotional leakage.
  • Detonators: These individuals express their emotions excessively, often overwhelming those around them. This can manifest in behaviors like overspending or overworking.

Recognizing which category you fall into can be the first step toward healthier coping strategies.

The Power of Self-Awareness

The most effective tool for managing our inner world during a crisis is self-awareness. Understanding your emotional state and recognizing how it impacts your behavior can transform your approach to grief. This isn’t just about coping; it’s about honing leadership skills that can guide you through turbulent times.

Meredith emphasizes that self-awareness is a superpower, one that can help you navigate both personal and professional crises with grace.

Organizing the Chaos: An Operating System for Crisis Management

When faced with a crisis, whether personal or professional, it’s crucial to have a structured approach to manage the chaos. Meredith suggests starting with four essential questions:

  1. What is the crisis? Clearly defining the problem is the first step toward resolution.
  2. What are the trade-offs? Recognize that every decision comes with its own set of challenges. Use management frameworks to map out your options.
  3. What are your priorities? While you can’t control the outcome, you can control your response. Choose to embody qualities like adaptability and kindness.
  4. What is the next right thing? Focus on taking one step at a time, which can help ground you in the present moment.

By addressing these questions, you can create a clearer path through the chaos, whether it’s dealing with personal loss or navigating workplace challenges.

Embracing the Lessons of Crisis

Crisis is a universal experience; it will touch everyone at some point in their lives. While it may not always bring out our best selves, it can lead to invaluable lessons and personal growth. Meredith’s journey through grief and crisis has taught her that there is a path from sorrow to strength, but it requires a conscious choice to embrace that journey.

Key Takeaway: Embrace self-awareness and structure in times of crisis to navigate grief effectively.

As you reflect on your own experiences with grief, consider this: How can you apply these insights to support yourself and others in the workplace? Remember, we are all human, and a little compassion can go a long way.